Terms of Business

   Cancellazioni o variazioni della prenotazione

  Casa Portagioia accept Visa Casa Portagioia accept Mastercard
We do accept payment by major credit cards for accommodation.

Our minimum reservation periods:  2 nights for bed and breakfast and 3 nights for self-catering apartments.

Our check-out time is 10:30 and check-in time is 15:30.

All displayed rates are per room or per apartment  and NOT per guest.  All charges indicated are in € (Euro).  To access a currency converter click here.  All displayed charges are inclusive of Italian IVA at 10% (IVA = a value added tax)

Main Season rates apply:  April - October (inclusive)

Low Season rates apply1st March - 14 April and October 31 - November 30 (inclusive)

 Cancellation: 

For individuals using Guest Rooms and Apartments:

Credit card details are taken as a guarantee at the time of reservation but no payment is deducted from the card at that time *.


In the unfortunate event that you are unable to keep your reservation for whatever reason, you need to notify us in writing and receive an acknowledgment.


* If a reservation is cancelled more than 41 days before arrival date no charge will be made.

* If cancelled 40 days or less the following charges will be made:


Cancellation made between 30 to 40 days prior to arrival: 25% of the total stay.
Cancellation made between 22 to 29 days prior to arrival: 50% of the total stay
Cancellation made 21 days or less prior to arrival or no show: 100% of the total stay.


Your acceptance and approval of the above is required when making a reservation

We recommend that you consider travel insurance for your trip to Italy.

 

For Group Reservations

where the whole of Casa Portagioia is reserved, a non-refundable 25% deposit is required at the time of reservation. Additionally, where a cancellation is received in writing 60 days before the commencement of the reservation the following applies:

Cancellation made between 40 to 59 days prior to arrival: 25% of the total stay.
Cancellation made between 30 to 40 days prior to arrival: 50% of the total stay
Cancellation made 30 days or fewer priors to arrival: or no show 100% of the total stay.

Your acceptance and approval of the above is required when making a reservation


We recommend that you consider travel insurance for your trip to Italy.
 

We will of course provide documentary evidence of these
charges for travel insurance purposes, if requested.

Children and/or Pets:  Unfortunately we are unable to accommodate any pets or children under 12 years of age at any time.

Single occupancy:  Where available, rooms are available for single use at a lower rate

All charges and terms last amended on 03 may 2009