Terms of Business

   Cancellazioni o variazioni della prenotazione

  Casa Portagioia accept Visa Casa Portagioia accept Mastercard
We do accept payment by Visa and MasterCard for accommodation.

Our minimum reservation periods:  2 nights for bed and breakfast and 3 nights for self-catering apartments.

Our check-out time is 10:30 and check-in time is 15:30 - 19:30. (we ask you to let us know if you plan to arrive outside these times)

All displayed rates are per room or per apartment and NOT per guest.  All charges indicated are in euro (Euro).  To access a currency converter click here.  All displayed charges are inclusive of Italian IVA at 10% (IVA = a value added tax)

Main Season rates applyApril - October (inclusive)

Low Season rates apply12th March - 20 April and October 31 - November 10 (inclusive)

 Cancellation: 

For all foreign travel, we strongly recommend comprehensive travel insurance.

A valid credit card is required to guarantee your reservation. You can choose to enter your credit card details on a secure server or you can send them to us by fax. A booking fee of euro50.00 per room is charged at the outset and is refunded at check-out only. Otherwise, unless requested by you, all other charges will be debited either at check out ,or in the event of a cancellation in the set period

 
For individual Guest Rooms and Apartments:
Cancellation: 
For individuals using Guest Rooms and Apartments:
Credit card details are taken as a guarantee at the time of reservation but no payment is deducted from the card at that time *.

In the unfortunate event that you are unable to keep your reservation for whatever reason, you need to notify us in writing and receive an acknowledgment.

* If a reservation is cancelled more than 41 days before arrival date no charge will be made.
* If cancelled 40 days or less the following charges will be made:

Cancellation made between 30 to 40 days prior to arrival: 25% of the total stay.
Cancellation made between 22 to 29 days prior to arrival: 50% of the total stay
Cancellation made 21 days or less prior to arrival or no show: 100% of the total stay.

Your acceptance and approval of the above is required when making a reservation


We recommend that you consider travel insurance for your trip to Italy.


 

For Group Resrvations (reservations for 4 rooms or more)
Where 4 rooms or the whole of Casa Portagioia is reserved, a non-refundable 25% deposit is required at the time of reservation by money transfer or by using a credit or charge card as a guarantee.. 
Additionally, where cancellation is received in writing 60 days before the commencement of the reservation the following applies:


Cancellation made between 40 to 59 days prior to arrival: 25% of the total stay.
Cancellation made between 30 to 40 days prior to arrival: 50% of the total stay
Cancellation made 30 days or fewer priors to arrival: or no show 100% of the total stay.

We strongly recommend that you consider travel insurance for your trip to Italy.


 

Italiano: Cancellazioni o variazioni della prenotazione

Italiano:
La carta di credito valida necessaria per garantire la vostra prenotazione. È possibile scegliere di inserire i dati della carta di credito su un server sicuro o possibile inviarli via fax.
Carte di credito sarà ¡ddebitata sia al check-out, oppure in caso di cancellazione nel periodo stabilito 
Cancellazione: i dettagli sono al di sotto

 

Se desideri modificare questa prenotazione, sei pregato di visitare http://www.key-res.com/resamend.php?hid=FLR6520&lang=it (Inserisci il tuo indirizzo e-mail e il numero di prenotazione es GKxxxx) o di contattare il nostro ufficio prenotazioni tramite email all’indirizzo info@tuscanbreaks.com

Condizioni di cancellazione:-

Fino a 40 giorni prima dell arrivo, la penale prevista sarà ¡ di Euro 50,00 a copertura spese di gestione

Da 39 a 30 giorni prima dell arrivo, la penale prevista sarà ¡ relativa al 25% dell intero importo della prenotazione 

Da 21 a 29 giorni prima dell arrivo, la penale prevista sarà ¡ relativa al 50% dell intero importo della prenotazione 

Dal ventesimo giorno prima dell arrivo, la penale prevista sarà ¡ relativa al 100% dell intero importo della prenotazione

Si consiglia prendere un'assicurazione di viaggio
 

  We recommend that you consider travel insurance for your trip to Italy.
 

We will of course provide documentary evidence of these
charges for travel insurance purposes, if requested.

Children and/or Pets:  Unfortunately we are unable to accommodate any pets or children under 12 years of age at any time.

Single occupancy Where available, rooms are available for single use at a lower rate

All charges and terms last amended on 1 August 2013